Category Archives: towing company review

Great Towing Company to the Rescue

This is a site where I review the top towing companies of Michigan, and I give you a simple guide to find the right company for you, when god forbid you get stranded on the side of the road! you can never be too prepared because choosing a unfit towing company can cost you valuable time and money and whole lot more. (Let’s not even mention the stress levels!!!)

Just check out all the mishaps that can take place in the wrong hands!

Good Towing companies are valuable to us, because they will get us out of trouble when other can’t, they rescue people out of the most horrendous situation and really are putting their lives at risk in certain situations and we complain when they want $75 for all their troubles.

I know a lot about towing companies because I used to work for an insurance company that needed to handle my clients on moments notice and find a towing company that can rescue my client as fast as possible and as affordable as possible. To me the towing industry is filled with companies that are trying to take advantage of their next prey that is helpless and we all know too well those stories of towing companies that tow cars into their impound and lock them up to charge them enormous fees to get the car out.

Yes it is the fault of the owner to park in an authorized area and its only tow company’s job to tow it out for the city and police but to charge astronomical fees because they have complete power is not right. Let’s have little bit of sympathy here for the person, maybe he had no other choice but to park there or he was ill informed, we all been there and done that so what about some compassion, I mean the person is already going to get slammed with a huge ticket by the police for the illegal parking now the towing company wants an arm and a leg to get their car out.

Towing company with integrity is what I always look for when sending my clients the tow service that they desperately need. In the last article I wrote about an excellent tow company in Troy, and any accident or tow service need near Troy including Rochester Hills, Sterling Heights, Bloomfield Hills, and Royal Oak I called those guys.

But For a long time I couldn’t find a good company to work with in Southfield area where Telegraph meets i696, every morning there is tremendous amounts of commune on the road and there is always accidents taking place in Southfield.

However a year before I left the insurance company, I found some really honest and reputable brand new company in Southfield.

This Towing Company is close to Troy Towing in speed and price. I spoke with the owner and he has over 25 years of experience in tow truck business.

I have called these guys in middle of the night like 3 AM in the morning when its blizzard outside and in Michigan these snow storms are no joke. This is the only company that are answering their phones and get to my clients in 30 min or less. They are simply really good.

They have Flatbed tow truck and dolly’s to handle most vehicles including classics and big trucks. Many of the tows they do are anywhere from $60 to $75 usually which are rates you really can’t beat.

Besides that they are really helpful on the phone and will take the time to solve whatever problems that come up, honestly this is a great towing company in Southfield and I can confidently recommend them to everyone in that area, within 30 miles they will get to you quick!

Southfield Towing

29193 Northwestern Hwy #761

Southfield, MIĀ  48034

(248) 213-9275

Call them today when you need a quick & affordable tow service in Southfield, MI.

#1 Best Towing Company in Troy Michigan

emergencytowing

One of the best towing company I found in Oakland County is Troy Towing… In this site, we find you the best towing services in Oakland County so you don’t have to. Now I am called the Lawtographer because I love photography and I work for insurance company so I handle roadside and collision laws all day, so I get to experience and use many different towing companies in Michigan.

From Troy Michigan to Rochester Hills to towing companies in West Bloomfield and Novi, I’ve dealt with them all, so I decided to make an informative blog to show other people which towing company can save you the most amount of money and hassle.

Basic Criteria For Me to Judge a Good, Reputable Towing Company are as follows:

  1. Their average quotes: So I call various companies few times using different clients, so I get an good idea of whether the towing company has good rates or they are pricing their service too high. Most of the time I know right away after 1 phone call but sometimes towing companies are super busy and they will price a job higher than their average rate so they don’t get overrun.
  2. Their Response Time: Most towing companies’ response time is 45 min to an hour. Sometimes an exceptional company will respond in 30 min or less. It’s not realistic to expect super quick response time everytime but I take note of companies that I can tell are working hard to get to my client as fast as possible.
  3. Customer Service: How well did they handle our request and try to meet customer’s specific situation? How was their tone on the phone? Were they nice and pleasant to speak with? or were they bit rude and rushing you? Now I understand towing companies get really busy so I don’t expect world class customer service but its always nice to find a towing company that sounds like they actually care about you and show a bit of concern for the customer.

Keeping the top 3 criteria in mind, as I dealt with clients that get ditched on the side of the road in Sterling Heights, Troy, Rochester Hills aka i75 there is a lot of accidents and the one company that has consistently delivered great results for my client is

Troy Towing

(248) 817-4969

5star

I can confidently say that this towing company is among the best in Oakland County and I have not problem referring hundred of referrals and clients over their way. As an insurance agency you want to make sure your clients get handled by the best tow truck company because they are MY clients. I’ve tried various other companies in the area but Troy Towing ranks high in all 3 categories which is a great feat for a family run towing company, their owner is fantastic.

Grade Report for Troy Towing

Their average Qutoe 9/9, They always seems to quote a really good rate, its actually hard to find any company that will quote any lower than these guys. They are unselfish and this what makes them totally dependable for anyone stranded in Troy Michigan.

Their response time 9/9, Their average response is 30 min which is 15 min faster than the competition. They like to estimate longer, so many times they are getting to my clients in 20 min which is pretty impressive. Now sometimes they are slammed and response time is much longer but in those situations client waits because the price is so good, or try a different company.

Customer Service 9/9, They are very good on the phone and the owner is very personable. I can trust that they will handle my clients very politely, because I’ve talked to many many clients after the fact to ask them what their experience was like and all of them report back very good reviews of this company, the servicemen that came out and the owner. So I give them 9/9
Over all I hold this company in the highest regard as far as one of the best towing companies around, so they get to be the very first blog post of this towing review site for Oakland and Macomb County Michigan.

So if you find yourself stranded on i75 or stuck in a ditch somewhere in Troy, don’t hesitate to call Troy Towing (248) 817-4969

You will not regret it.